Refund policy

If your product arrives damaged, please message me within ONE week of arrival. Attach a photo of the damaged item, your order number, and any other information that may be useful. No need to return the packages.

For returns: We won't cover the shipping fee for the item.

You can contact us at hongyi@yuebun.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your pictures and messages, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund request, please contact us at hongyi@yuebun.com.